Contact us
Email [email protected] from the address you use to sign in, and tell us your lodge name. For privacy or data requests use [email protected].
Signing in
LodgeWise uses the email address your lodge Secretary has on file. If you can't sign in, use Forgot password on the sign-in screen, or ask your Secretary to confirm the email on your roster record. Accounts are created by the lodge — LodgeWise does not offer open sign-up.
Lodge administrators
To register a new lodge, use app.lodgewise.app/join. Questions about plans, billing, or migrating from iMember: email [email protected]. Answers to common questions are on the FAQ.
Deleting your account or data
Members can ask their lodge Secretary to remove them from the roster, or email [email protected] and we will action the request with the lodge. A lodge administrator can close the entire lodge from the lodge settings, which permanently deletes its data. See the Privacy Policy for details.
Reporting a problem
Include what you were doing, what you expected, what happened, and (for the iPhone app) your iOS version. Screenshots help. Security concerns: email [email protected] and we will respond within 24 hours.
Status
If the app or website is unavailable, we post updates by email to lodge administrators. You can also check app.lodgewise.app directly.
Also see the Privacy Policy and Terms of Service.